CUSTOMER SERVICES SOFTWARE

Receive and coordinate your customer orders from a single dashboard. View each order’s progress and approval and delivery status, and automate the invoicing process.

Set Up a Central Inbox
Avoid overwhelming your distributors and retailers with excessive touch points, and provide them with a central platform for communication. Conversations can be stored and accessed from a single place, so that you can resolve incoming messages as effectively as possible.
Automated Responses
Always keep your distributors and retailers in the loop by automatically notifying and reminding them about their order, delivery and payment details. Proactively convey the relevant information to your channel partners so that deliveries and payments are completed in a timely manner.
Complaint Management
Store all your customer complaints in the CRM cloud and assign them to the concerned professionals for swift and effective resolution. The customer support software delivers complaint reports, so that you can identify the most frequently raised issues and minimize their occurrences.
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  • Run your business from the palm of your hands
  • Have precise control over your sales activities
  • Provide continuous support after each product sale
Kapture CRM software is a user-friendly Customer Relationship Management software customizable for diverse needs of Real Estate, Banks, Hotels and FMCG industries. As integrated CRM Solutions it's also optimally suited as best CRM for small business. Get your first-choice CRM Software now !
Adjetter Media Network Pvt. Ltd ,#25, Vruddhi Complex,Leela Palace Road,Next To Sri Ayyappa Temple,
P.O. Box: 560008
Bangalore
Karnataka > Bangalore