CRM Media Service

Slot rescheduling

Ensure complete slot utilization through slot rescheduling. Kapture can integrate with traffic scheduling systems to monitor slot availabilities in a channel and maintain consistency in customer interactions.

Traffic monitoring

Through operational and traffic scheduling, identify spot drops and maximize your uptime. Monitor the traffic during the intervals of your advertising period, as well as during the broadcast.

Escalation management

Incorporate accountability into your employees’ performance and ensure that your customers are not waiting too long for an answer. With clear hierarchies, use service-level agreements (SLAs) and escalation matrix to minimize resolution times.

Customer complaints

Process all your customers’ complaints in a central location with robust digital media services. Use multi-channel support to resolve service requests in the least possible time and boost customer satisfaction.

Seamless experiences

Make sure that you are working at full efficiency for advertising your product across every channel. Avoid letting your customers feel unwanted or difficult to retain due to disproportionate broadcasting.

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  • Provide continuous support after each product sale
Kapture CRM software is a user-friendly Customer Relationship Management software customizable for diverse needs of Real Estate, Banks, Hotels and FMCG industries. As integrated CRM Solutions it's also optimally suited as best CRM for small business. Get your first-choice CRM Software now !
Adjetter Media Network Pvt. Ltd ,#25, Vruddhi Complex,Leela Palace Road,Next To Sri Ayyappa Temple,
P.O. Box: 560008
Karnataka > Bangalore