Why your college/university needs an education CRM software

Why your college/university needs an education CRM software

The field of education has frequently come under the impression that it hasn’t changed in the last 400 years. In the sametime period, even the flimisiest human activity has undergone unrecoganizable changes. But as critical as it, the educational system has the same desk-table protocols that have been established centuries ago… Very well, the situation is now rapidly changing and evolving! Higher Education Institutions (HEIs) are now experiencing drastic changes. Students are now more demanding…

Starting a Company? Here’s How to Get Funding

Starting a Company? Here’s How to Get Funding

  This is a guest post written by Damien Justus. He is a freelance writer with a passion for business and technology. He writes primarily about technology trends in business, and anything else related.   After you’ve had your business idea and ironed out a solid business plan, you need to figure out how you’re going to fund your company. The funding method you choose can have significant effects on both your own financial future…

Kapture CRM Wins FinancesOnline’s Great User Experience Award for CRM Platform, 2017

Kapture CRM Wins FinancesOnline’s Great User Experience Award for CRM Platform, 2017

“Good things come to people who wait, but better things come to those who go out and get them.” We are thrilled to announce that Kapture CRM is recognized by FinancesOnline, a well-known B2B software review platform, once again, with the prestigious Great User Experience Award, 2017. Last year, Kapture was honored with the Expert’s Choice Award, based on a comprehensive review of its product and online customer portfolio. After a careful review of our special offerings…

Bring out Maximum Customer Engagement and Avoid Churns through Push Notifications

Bring out Maximum Customer Engagement and Avoid Churns through Push Notifications

Suppose you are working in your office and it’s nearly lunch time. Suddenly, you receive a push notification from a new online store that offers you a wonderful discount on Chinese restaurants. How would you feel? Simply great! Certainly, you wouldn’t have much time to search all the apps to find out smart deals and tempting discounts. A push notification is precisely what you need to save your time. If you think from the perspective…

Four Direct Steps to Determine Your Target Audience with Customer Segmentation

Four Direct Steps to Determine Your Target Audience with Customer Segmentation

You have come up with a great business idea – you are almost ready to roll-out. But before you go any further, you need to determine your target audience. You should also decide who will be the center piece of your different marketing moves and activities? Simply put, if you are selling pencil boxes, your target market should be school students. If your marketing message and retail outlets don’t follow this logic, it would be…

Banking CRM Solution: Handling the Cashless Dilemma with Principles of Automation

Banking CRM Solution: Handling the Cashless Dilemma with Principles of Automation

It’s been three months and the execution process of demonetization is slowly settling down. From November 2016, cashless India has experienced notable amount of transaction through plastic money. Money transfers using mobile banking and immediate payment system (IMPS)–wherein money is transferred instantly using text messaging or online banking–showed the highest spike in over 12 months, ending October 2016. An India Spend analysis of Reserve Bank of India (RBI) data clarifies the situation. Mobile banking transactions grew…

Converting Challenges into Opportunities: Manage your customer Feedback with a CRM software

Converting Challenges into Opportunities: Manage your customer Feedback with a CRM software

One of the main challenges of business-customer relations is about dealing with negative feedback. Customer service has always been a central part of developing brand loyalty. In fact it is the heart of a business model that allows a business to thrive. It’s easier than ever for consumers to openly share brand experiences. Now they are also using online portals and social channels to express their resentment. But, the way you reply to unhappy customers…

Four Convenient Ways CRM Can Get You Repeat Customers

Four Convenient Ways CRM Can Get You Repeat Customers

While travelling to a new destination, visitors always have a range of accommodation and leisure options. If you are in hospitality industry, you are probably facing two major challenges – The primary concern is to differentiate the quality of service from the competitors. Suppose you have a resort near Gokarna beach, however, there are other hotels as well, in the same location. How do you sustain in the competition and offer superior service to the…

Quick Response to Live Feedback: Ensure Customer Satisfaction and Engagement through Social Channels

Quick Response to Live Feedback: Ensure Customer Satisfaction and Engagement through Social Channels

We all like our issues to be resolved, while complaining to a company’s customer service agent. But, what makes us buy their products again and again? Or what makes us recommend them to our friends? We know that the quality of the product means a lot to us, but there are some additional factors always running in our head, while recommending a brand. 70% of buying experience depends on how the consumers feel they are…

Stay Ahead of Competitors: CRM Solutions for Real Estate Professionals

Stay Ahead of Competitors: CRM Solutions for Real Estate Professionals

With the rising competition in real estate business, agents and other professionals find it increasingly difficult to attract new clients. Today the buyers have an array of choices before them, while making their investment decisions. But for the real estate professionals, there are plenty of challenges. The main challenge lies in intensive targeting through campaigns. Then they have to execute sustainable follow-ups to create a strong network of prospects and transform this pool into loyal customers. …

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