Banking CRM Solution: Handling the Cashless Dilemma with Principles of Automation

Banking CRM Solution: Handling the Cashless Dilemma with Principles of Automation

It’s been three months and the execution process of demonetization is slowly settling down. From November 2016, cashless India has experienced notable amount of transaction through plastic money. Money transfers using mobile banking and immediate payment system (IMPS)–wherein money is transferred instantly using text messaging or online banking–showed the highest spike in over 12 months, ending October 2016. An India Spend analysis of Reserve Bank of India (RBI) data clarifies the situation. Mobile banking transactions grew…

Converting Challenges into Opportunities: Manage your customer Feedback with a CRM software

Converting Challenges into Opportunities: Manage your customer Feedback with a CRM software

One of the main challenges of business-customer relations is about dealing with negative feedback. Customer service has always been a central part of developing brand loyalty. In fact it is the heart of a business model that allows a business to thrive. It’s easier than ever for consumers to openly share brand experiences. Now they are also using online portals and social channels to express their resentment. But, the way you reply to unhappy customers…

Four Convenient Ways CRM Can Get You Repeat Customers

Four Convenient Ways CRM Can Get You Repeat Customers

While travelling to a new destination, visitors always have a range of accommodation and leisure options. If you are in hospitality industry, you are probably facing two major challenges – The primary concern is to differentiate the quality of service from the competitors. Suppose you have a resort near Gokarna beach, however, there are other hotels as well, in the same location. How do you sustain in the competition and offer superior service to the…

Quick Response to Live Feedback: Ensure Customer Satisfaction and Engagement through Social Channels

Quick Response to Live Feedback: Ensure Customer Satisfaction and Engagement through Social Channels

We all like our issues to be resolved, while complaining to a company’s customer service agent. But, what makes us buy their products again and again? Or what makes us recommend them to our friends? We know that the quality of the product means a lot to us, but there are some additional factors always running in our head, while recommending a brand. 70% of buying experience depends on how the consumers feel they are…

Stay Ahead of Competitors: CRM Solutions for Real Estate Professionals

Stay Ahead of Competitors: CRM Solutions for Real Estate Professionals

With the rising competition in real estate business, agents and other professionals find it increasingly difficult to attract new clients. Today the buyers have an array of choices before them, while making their investment decisions. But for the real estate professionals, there are plenty of challenges. The main challenge lies in intensive targeting through campaigns. Then they have to execute sustainable follow-ups to create a strong network of prospects and transform this pool into loyal customers. …

Automate Prospective Student Engagement: Advantages of a Mobile CRM Software

Automate Prospective Student Engagement: Advantages of a Mobile CRM Software

Fostering student achievement in higher education and post-graduation has never been more crucial than in today’s academic climate. The prospective student base is much extensive and more diverse than ever before. As an obvious upshot, many colleges and universities are reconsidering their entire curriculum to meet a variety of student requirements. It’s not so difficult to identify the student’s pulse. Now we are living in a world of apps. People, especially the young generation, keep…

6 New Year business Resolutions that will help you dominate 2017

6 New Year business Resolutions that will help you dominate 2017

Yes, finally it’s happening! Welcome 2017! The year 2016 has finally come to an end. Globally, this year had a mostly sour relationship with its occupants. You could go on and on – Brexit, US Elections, toughening market competition, growth rate slow-down etc. You could even almost experience the sourness leaving your mouth right now. Most of these things lie beyond our control. And to tell you the truth, most of us aren’t facing any…

Google LaunchPad Accelerator programme Elevates Kapture CRM into the Start-up Community Spotlight

Google LaunchPad Accelerator programme Elevates Kapture CRM into the Start-up Community Spotlight

We all love pats and accolades. If the love comes from someone revered, the cloud nine instantly gets much higher and sweeter. When the new hit us that Kapture CRM has been selected to be part of the 3rd Google Launchpad accelerator programme, we were totally engulfed by this exact overwhelming sense. We felt like being swept from our feet, cradled for our achievements and then taken to the global startup spotlight. In case you…

Hotel Booking Software: Managing the Unaccommodating Challenges in Hospitality Industry

Hotel Booking Software: Managing the Unaccommodating Challenges in Hospitality Industry

In year 2016, hospitality industry is trying hard to find the convergence point between well-empowered consumers and an industry hampering slow-down. The very open nature of the hospitality industry also provides numerous options. The very open nature of Internet allows every consumer to hunt down the best possible package or deal. Simply put, the Hospitality industry should learn to provide the highest quality accommodation at the least possible rate. It will require aggressive cost cutting…

Smart Inventory Management System Lets You Stay On Top Of Your Business. Here’s How?

Smart Inventory Management System Lets You Stay On Top Of Your Business. Here’s How?

  For your product to travel from manufacturing plant to the consumer-end, it needs to change hands multiple times. This may involve multiple suppliers, distributors, field sales personnel and retailers. If you combine all these diverse challenges, you can see that inventory distribution is an intricate challenge that comes with many incorporated difficulties. You need to navigate and manage this steep challenge to manage your distribution network. A smart inventory management system enables you to…

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