Banking CRM Solution: Handling the Cashless Dilemma with Principles of Automation

Banking CRM Solution: Handling the Cashless Dilemma with Principles of Automation

It’s been three months and the execution process of demonetization is slowly settling down. From November 2016, cashless India has experienced notable amount of transaction through plastic money. Money transfers using mobile banking and immediate payment system (IMPS)–wherein money is transferred instantly using text messaging or online banking–showed the highest spike in over 12 months, ending October 2016. An India Spend analysis of Reserve Bank of India (RBI) data clarifies the situation. Mobile banking transactions grew…

5 Golden Rules for Increasing Sales

5 Golden Rules for Increasing Sales

Sales tech has developed considerably over the past decade. Cutting-edge tools, increasing market demands and innovative marketing polices bring forth tremendous competition. At present it t is moving faster than ever. Just in a blink, new competitors appear, products similar to your business are released, and before you even know it, it’s a race to the bottom.  But with thousands of competitors out there, how can entrepreneurs know which are right for them and their…

Set and Achieve Smart Business Goals with an Integrated Business Management Platform

Set and Achieve Smart Business Goals with an Integrated Business Management Platform

Do you want to improve your team performance and build stronger business strategies? Are you utilizing your business management platform at its best? Most of the business owners believe Business Management is all about achieving their sales quota and afterwards providing excellent customer service. This is one way correct. But modern day business management needs to go beyond that. Being the most useful business management tool, CRM software plays a dynamic role in today’s competitive…

Boost Sales Opportunities in Your Online Grocery Store with a CRM Software

Boost Sales Opportunities in Your Online Grocery Store with a CRM Software

Whether, you like it or not, there are clear discernable reasons why shoppers prefer big online stores like Amazon. Consistent discounts, reliable product quality etc. No matter what you are purchasing, sure savings and peace of mind won’t hurt. At the same time, this makes it harder for the smaller retailers to compete with the big online grocery retailers. Usually, cheaper prices mean compromised products quality and eroding profit margins to the businesses. Simultaneously, the…

Application of CRM software in E-commerce: Increase sales with better Customer Management

Application of CRM software in E-commerce: Increase sales with better Customer Management

If you are in E-commerce business, achieving higher traffic and more purchases are likely to be your primary objective. And, this is more than enough to make your head spin. Besides, you have to deal with thousands of issues related to shipping, delivery, product return, customer queries, product disputes, so on and so forth. The market transformed dramatically in the past decades. We are now in the power era of consumers. Today customers have hundreds…

Converting Challenges into Opportunities: Manage your customer Feedback with a CRM software

Converting Challenges into Opportunities: Manage your customer Feedback with a CRM software

One of the main challenges of business-customer relations is about dealing with negative feedback. Customer service has always been a central part of developing brand loyalty. In fact it is the heart of a business model that allows a business to thrive. It’s easier than ever for consumers to openly share brand experiences. Now they are also using online portals and social channels to express their resentment. But, the way you reply to unhappy customers…

Four Convenient Ways CRM Can Get You Repeat Customers

Four Convenient Ways CRM Can Get You Repeat Customers

While travelling to a new destination, visitors always have a range of accommodation and leisure options. If you are in hospitality industry, you are probably facing two major challenges – The primary concern is to differentiate the quality of service from the competitors. Suppose you have a resort near Gokarna beach, however, there are other hotels as well, in the same location. How do you sustain in the competition and offer superior service to the…

Quick Response to Live Feedback: Ensure Customer Satisfaction and Engagement through Social Channels

Quick Response to Live Feedback: Ensure Customer Satisfaction and Engagement through Social Channels

We all like our issues to be resolved, while complaining to a company’s customer service agent. But, what makes us buy their products again and again? Or what makes us recommend them to our friends? We know that the quality of the product means a lot to us, but there are some additional factors always running in our head, while recommending a brand. 70% of buying experience depends on how the consumers feel they are…

Stay Ahead of Competitors: CRM Solutions for Real Estate Professionals

Stay Ahead of Competitors: CRM Solutions for Real Estate Professionals

With the rising competition in real estate business, agents and other professionals find it increasingly difficult to attract new clients. Today the buyers have an array of choices before them, while making their investment decisions. But for the real estate professionals, there are plenty of challenges. The main challenge lies in intensive targeting through campaigns. Then they have to execute sustainable follow-ups to create a strong network of prospects and transform this pool into loyal customers. …

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