An all-expansive solution for all your sales needs. Right from capturing a lead’s
curiosity to building a relationship with them, Kapture has it all.
It doesn’t stop with selling, it starts with it.
The customer support software that empowers your executives with the right set of tools.
Achieve more with Kapdesk.
Make all conversations count
A customer support service that’s platform-agnostic.
Your ticket to a happy customer
Smarter ticketing tools for quicker ticket tracking and resolution.
We hold no biases
A cross-platform solution for your iOS and
Kapture powers some of the world’s best brands
Add value to your business. Let us tell you how.
What is customer management software?
The customer management software enables you to manage the different aspects of customer relationships and interactions on a daily basis. The effective CRM software helps you cover the diverse customer related activities from a single platform. This helps you achieve higher customer satisfaction levels.
With a proficient customer management software helps you manage and improve these aspects of your business.
1. Streamline the different parts of business operations
2. Increase the efficiency of your business activities
3. Understand and manage the multiple daily business operations
4. Receive and reply to customer queries in forms
5. Manage a complete business portfolio
6. Store, access and retrieve all customer related data
7. Maintain an information database to manage customer interactions
A customized CRM solution provides an easy and simple way to manage these customer-related activities.
How will CRM software enable my business?
The CRM software can enable and empower multiple facets of your business operations. By consistently improving these multiple aspects of your business, you can achieve greater proficiency in your daily business.
a. Improved business operations – Kapture CRM enables complete business process management through your Smartphone or Smartphone. You can streamline deliver processes, accelerate decision-making, reply to customer enquiries and manage ground field activities.
b. Better employee management – Manage all your employees through a single cloud-based platform. You can manage your employee rooster, set employee hierarchy, evaluate performances and create daily work plans.
c. Smarter information management: – Store, access and edit all information within the single cloud-based CRM platform. You can also store, manage all the business data within the Kapdesk cloud storage.
d. More precise and in-depth reports – The CRM platform collects data from multiple ongoing business operations. Kapture CRM reports engine enables you retrieve 350+ reports to extract precise business insights.
e. Build better customer engagement – The CRM platform helps you manage and drive customer interactions to engage with your customers on long-term. This helps you improve the convert more leads into paying customers.
f. Omni-channel customer support – Kapture CRM software makes you available to customers across different communication channels as per their preferences. This includes telephone, live chat, email, social media channels etc. Get ready for more interactions and better customer retention.
Why do I need a cloud CRM?
A cloud-based CRM enables you to handle the majority of your business activities through cloud-based servers. The cloud ecosystem provides an agile and robust ecosystem to manage all your business operations. The cloud technology also facilitates advanced technologies such as live ticketing system, sales activity tracking, field updates, streamline delivery processes etc. This enables you to integrate greater efficiency into your overall activities.
Do I need to install any software on my pc?
Kapture CRM software is a cloud-based service that don’t require you to install any software on your PC. You can log-in directly using the provided credentials into your cloud CRM account from anywhere, anytime.
Why you should choose Kapture CRM?
Kapture CRM for small businesses helps you to automate and manage multiple business operations. This involves enabling small business to focus and resolve the multiple pain points associated with managing a small business. This enables small businesses to achieve higher levels of productivity and efficiency. Also, they could start spending more energy and time on resolving the core customer relationship challenges.
What technological features make Kapture CRM different from the alternatives?
The kapture CRM helps you automate your business process, enabling you to combine multiple processes in a single platform. You can combine and streamline different helps you create better sales and marketing processes that are delivered to cater better results.
Can I integrate kapture CRM with different platforms?
Yes. Kapture CRM could be easily integrated with different platforms across domains. Kapture CRM provides plug and play integrations available with 250+ systems that includes twitter, Gmail, SAP, Basecamp, Oracle etc
What business operations can I handle with Kapture CRM?
Kapture CRM is a complete business automation platform. The CRM platform lets you manage different business operations. This includes operations such as sales, marketing, lead source tracking, business data management, order management etc. All these business operations let’s you be more effective in your sales operations.